return policy

All of our jewelry is custom made-to-order. Selection of each item and size should be made with care.

Please contact us at design@rynjewels.com with any questions or concerns regarding our products prior to placing your order. Our team will be happy to assist you with any questions or special requests you may have.

Each piece is made-to-order. For this reason, we do not accept returns or offer refunds for items purchased through our online store or website. Accordingly, we urge customers be 100% confident in their choice of style and the appropriate sizing before placing an order. Once the order is processed, your jewelry will go to casting and cannot be altered at that point. In some cases, but not all, styles may be resized at the request of the customer if, and only if, the customer agrees to pay the additional fee for labor, material and shipping costs ahead of time. RYN Jewels LLC is not responsible for any alterations or changes once an order has been placed. Please contact us at design@rynjewels.com for any issues regarding your jewelry, we want you to be completely satisfied and will do our very best, within reason, to try to accommodate you.